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Galecia Group

Galecia Group

Phone 707-763-6869
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Contact: Lori Ayre
15 Old Creek Road
Petaluma, CA 94952
Self-service is key to changing how libraries do business and The Galecia Group is there to help with that process. Beginning with envisioning the new staffing model and focusing on customer experience to evaluating the technologies that will make the staffing changes possible continuing through procurement and implementation. We specialize in RFID, materials handling and automated materials handling, sorters, self-check machines, automated returns, smart book drops, security systems, and kiosks. And equally important, we provide the change management services needed to ensure implementing these technologies is successful.

We also work with libraries looking to move to a new state-of-the-art library system (ILS). We have been active in the open source ILS communities - Koha and Evergreen - and also keep abreast of developments in the proprietary ILS marketplace and new library service platforms. We also provide website development services using the open source content management system, Drupal and have expertise in geodata for creating maps and doing creative mashups with your library data.

Finally, we have worked with many consortia as they transition their services. We have helped evaluate and procure resource-sharing software and we've worked with several consortia to improve workflows around resource-sharing including delivery, holds management, courier management, and logistics. We apply Lean principles and practices to these situations to engage staff in finding the solutions while discovering staff efficiencies that improve the customer experience. We have evaluated delivery operations for library systems, consortia, and entire states and have provided innovative recommendations for completely transforming the way library delivery and sorting services are provided - including manual and automated solutions.

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